Terms | Policies

1.General

Below you will find the general conditions for participation in organized excursions from the general tourism office “Explosivo Travel Agency” (hereinafter “office”) based in Thessaloniki, at 115 Tsimiski Street and Registration Number EOT 09.33.E.60.00.00635.01. By participating in any organized excursion of our office you accept the terms of participation.

 

2.Contractual obligations of the travel agency

Our travel agency is committed to offering you the various services that are part of your trip, making every effort to better process and implement its programs more consistently. Our travel agency is the intermediary between the supplier and the buyer of the tourist product that is the journey, while our product consists precisely in the services we provide at this stage and until the completion of the trip. The buyer of the tourist product is the customer while suppliers are airlines, hotels, shipping companies, travel agencies, shipping companies etc. Although our travel agency is trying to adhere to our package travel schedule in firmly, by designing it in detail some time in advance, there is the possibility of modifying it, for reasons due to the fact of the third party (suppliers), who may not meet their obligations and on which our office does not have direct control. Our travel agency is committed to making every effort to address any problems that may arise in order to make the planned trip. However, we reserve the right to amend the predefined program only and if necessary. Most of these changes are of minor importance. If there is a change of great importance (airline change, change of hotel-accommodation of the same category, etc.) we are committed to contacting you directly. Our office is not responsible for irregularities in the travel schedule, which are not due to its own fault, such as accidents, losses, theft or damage to luggage and things, delays of any kind or other adverse situations due to exceptional circumstances or force majeure. All our organized trips, except in the cases listed in the program as “vacation” or “hotel only”, are accompanied by an experienced partner of our office, who coordinates the details of the program so that the program can be executed correctly. The head-escort of our office has the right to amend the program only when appropriate and in order to improve your journey or if the conditions so require. Our travel agency in application of P.D. 339/1996 has been insured for the risks of professional-civil liability related to the performance of the travel contract and the repatriation of travelers in the event of bankruptcy.

 

3.Implementation of the travel schedule

Before the departure of the trip, in case of substantial modification of the schedule, change of itinerary, limitation of duration, change of hotel category, variation of participation price, the traveler may cancel his participation and the money he has paid, without any other claim on his part. However, if he accepts the modification and participates in the trip, he is not entitled to claim compensation for this reason from our office. In the event of an increase in the price due to an exchange difference, an increase in airport taxes, an increase in visas and port fees, it is not justified to cancel the participation without withholding cancellation fees. Any change in the time of departure of the air excursions due to a change of flights, from morning to noon or afternoon and vice versa as well as a change of the time of boarding on the bus or boat as part of a road – ferry trip, is not considered a change of the Program. During the excursion, the head-escort of our office has the right to make substantial modifications if an emergency or force majeure is to be dealt with (weather conditions, declaration or threat of war, revolutions, policies turbulence, strikes, extremist actions, technical circuits of air traffic, closure of airports, cancellations of routes, etc.), all exceptional costs for the use of another more costly means shall be borne by travelers, if they are it was obvious that it was impossible to predict them. Therefore, if for some of the above reasons of force majeure, the journey in its development is interrupted, our office makes every effort to refund the service that was not provided (hotels, transfers). On multi-day road trips, the organizer issues a change of seat card for each traveler, which is given on departure. Changing positions is mandatory.

 

4.Hotels – Airlines

The hotels in which travelers reside have been selected by our office (or the organizer) with the criteria of quality, cost and location, i.e. they can be simple and affordable or luxurious and expensive. The category of hotels mentioned is in line with the classification of the local Tourism Organization. However, since there is no single internationally accepted criterion for classification, it makes sense for different hotels to differ even if they belong to the same category. In the event of a hotel cancelling our reservation for the customer, not complying with its obligations to our office, and we are forced to change the reservation to a smaller-class hotel, we undertake to refund you the difference that the two values. Hotels deliver rooms at 14:00 and remain at guests’ disposal until 12:00 on the day of departure. Hotel rooms are double and it is recommended to avoid triple rooms, which are generally double with the addition of a third additional bed. For single rooms there is a charge on the price of participation in the excursion, which is obliged to be borne by the traveler.

 

Air travel is made with economy class tickets and is based on group fares that require a certain minimum number of participants and are subject to accommodation and stopover restrictions. Airlines may modify the schedules on which the departures of the excursions are determined without any prior notice. Under no circumstances can our office (or the organizer) be imposed on the airline to limit any stopovers and waiting times for connections. The responsibilities of airlines are regulated by the Warsaw Treaty.

 

5.Contractual obligations of travelers

Each traveler is responsible for obtaining the travel documents (passport, visa) necessary for his/her travel. If you do not manage to have the correct documents and are ultimately denied entry to the country you are visiting, our office is not responsible. In this case we reserve the right to ask you for the costs you ending the trip. Our office, however, intends to assist you in securing these documents, but is not responsible for any delay or inability to issue them. Each traveler is responsible for the purchase, declaration and genuine ness of the declaration of his tourist currency.

 

In order for the registration to participate in an organized excursion to be valid, the required deposit must be paid. The minimum deposit for the participation is 40% of the value of the trip. The balance of the trip’s value is paid 10 days before departure, otherwise our office reserves the right to cancel the reservation, without any obligation to compensate the traveler. If you sign up for a package less than 10 days before departure, then you must pay the full value of the trip at the time of booking.

 

Each traveler is responsible for their timely arrival at the departure of the excursion and the gatherings for the various events during the excursion. In case of delay, the head-escort of our office is entitled to leave with the other tour operators, performing the program, resulting in the delayed runner, the loss of the excursion, travel or other service without compensation.

 

Every traveler can have a suitcase and a hand luggage and is responsible for taking care of their own luggage as long as they are not secured by our travel agency. On air travel the weight of the baggage may not exceed 20 kg, any overweight shall be borne by the traveler himself with the appropriate amount set by the airline. In the event that your booking was made by your travel agent, you must follow all procedures set by our office with these terms of participation. Any information given to you by your travel agent and not related to our travel data, is the responsibility of the agent and our office is not responsible for not being properly informed about your trip.

 

6.Cancellation of participation by the client

Our travel agency for the making of the trip, is committed to its partners with whom it enters into agreements (hotels, airlines, ferry companies, travel agencies), which it must compensate in partial or total cancellation. Management costs are also created during the booking for our office. For this reason our office is obliged to withhold the following amounts in case the customer cancels his participation: a) cancellation of participation up to 22 days before departure the deposit is refunded, except for the amount of 30€ per person for management costs of the office, b) cancellation of participation from 22-11 days prior to departure entails withholding of the deposit (40% of the total value of the excursion), c) cancellation of participation from 10 days prior to departure until the day of departure (non show) implies withholding the total value of the excursion. The customer has the right to assign his seat up to 5 working days prior to the departure of a road trip and up to 10 working days before the departure of an air trip. In the case of charter flights and regardless of the time before departure, it entails withholding the total value of the excursion.

 

In the event that a stricter special cancellation policy is provided (e.g. special conditions of air, ultra-high hotel season), this takes precedence over the above. In case of group bookings different cancellation conditions apply and there will be the corresponding update. Our office has the right to claim the cancellation money of the excursion by any legal means.

 

7.Cancellation of an excursion from the office

Our office reserves the right to cancel any excursion if there are reasons that impose it, such as insufficient participation, safety reasons, and for any reason deemed appropriate. If the trip is finally cancelled, the customer has the following alternatives: a) another trip provided that in the event that a more expensive selling price applies, the difference will be borne by the customer, b) a full refund. Our office (or the organizer) has no other obligation to compensate other than the above.

 

8.Dealing with complaints

It is possible during the trip to have complaints, omissions or problems in the execution of the program. The traveler has an obligation to immediately inform the representative of our office in order to resolve the problem as soon as possible in the best way possible. Failure to notify our representative and make ex post complaints is a practice that is not permitted by the relevant legislation. Any complaints that were not met during the trip must be made in writing to the office within one week of the date of return. The submission of complaints and opinions in any other way (e.g. social media) and beyond the aforementioned time limit is not acceptable in accordance with the relevant legislation. The above-mentioned relevant legislation is the Greek and competent courts determine the courts of the seat of our office in Thessaloniki.

 

9.Acceptance of terms of participation

We ask travelers to read the above-mentioned terms of participation carefully before proceeding with their registration on our scheduled trips.

1.General

Below you will find the special conditions for participation in day trips (hereinafter “snow-bus”) to Greek ski resorts (hereinafter “S.R.”) by the general tourism office Explosivo Travel Agency (hereinafter “office”) based in Thessaloniki, on the street Tsimiski 115 and EOT registration number 09.33.E.60.00.00635.01. Due to the specialized nature of the excursions in S.R. there are also the special conditions for participation. With your participation in the tours of our office, you agree to the general and special conditions of participation. The general terms will also be found posted on our website as well as in our office (Tsimiski 115, 1st floor) in printed form. The office reserves the right to amend the terms for the sole purpose of providing a better service to its customers.

 

2.How to participate, book

• A seat in the snowbus is booked with a physical presence in the office, by telephone and electronically.
• In order to complete the reservation of a seat on the snow-bus, payment must be made no later than 24 hours after booking and certainly by 18:00 the previous day from the excursion.
• Payment can be made at our office, at the partner tourist offices, by depositing in a bank account or by credit/debit card.
• Seats that have not been paid until 18:00 the previous day from the excursion will be cancelled. If there is availability, they can be put on a waiting list but priority is for customers who will prepay their place.
• Group bookings must be paid for by all participants prior to the excursion.
• Participation of minors is permitted only by presentation of a solemn declaration signed by the guardian. Our office is not responsible for the participation of minors who will conceal their age or provide a false declaration of responsibility.

 

3.Cancel location, no show, customer delay

• Cancellation of paid participation by the client can be made until 12:00 of the previous day from the excursion, by phone or with a physical presence in our office. The customer has the right to keep an open ticket for the current winter season.
• Cancellations made after 12:00 of the previous day from the excursion are not accepted with the customer losing the right to a refund and the right to keep the ticket open. The customer reserves the right to change the name of the participant.
• In case of cancellation of the excursion from the office, the customer is entitled to a refund or to keep the ticket open for the current winter season.
• In case of non-show at the morning appointment, the customer loses the right to refund the money. It also loses the right to keep the ticket open.
• In case the customer is not on time at his pre-arranged appointment, he can board one of the next stops. The customer must be at the scheduled appointment five (5′) minutes before the announced departure time, both on departure from Thessaloniki and on departure from the etc. The bus cannot in any way wait for a delayed customer, and can leave on time without a customer. The departure time from the stop is kept in the snow-bus minutes.
• Our office reserves the right to cancel any excursion. In case of cancellation of an excursion on the part of the office, customers are informed in advance by our office until 18:00 the previous day. Cancellations are made only if: (i) The necessary minimum number of participants is not completed (10 paid participations on a 15-seat bus, 15 paid participants on a 20-seat bus, 20 paid entries on a 50-seat bus), (ii) In case of extreme weather events that make skiing impossible. In case of prior information from the S.R. and cancellation of the excursion, the customer can choose whether to refund the amount he has paid in advance or leave it as a credit balance for another day trip in etc. The office has no other obligation other than the above.

 

4.Exogenous factors

• The buses are rented out of the office by third parties and are equipped with winter tires and/or snow chains. The office is not responsible for delays for the use of snow chains, as the main concern of the office is the safety of the participants.
• The office is not responsible for any mechanical failures that delay the journey by up to two hours. In addition, the office grants free participation in a day trip to a ski resort for the current winter season.
• The office is informed of the condition of S.R. on the day before the excursion but bears no responsibility for its condition, for the weather conditions and for the condition of the road. The office is not responsible for delays due to bad weather as well as due to other factors (marches, roadblocks, traffic orders)
• The office is informed of the working condition of the S.R. from the previous day as well as the day of the excursion at 8:30 (the time of the arrival of employees of the S.R. at work). The office is not responsible if the management’s briefing during the morning briefing does not correspond to the previous day’s update and the new operation.
• In case the slopes of the S.R. is closed due to force majeure, the snow-bus may depart earlier than the scheduled time.
• In case the excursion has started and there is an update from the administration of the S.R. that it will remain closed, the destination may be changed to another nearby S.R.
• The office mediates discount ed prices on the cards for the use of the riders and the rental of equipment, but is not responsible for the terms of use or rental as well as their policy.

 

5.Other responsibilities

• The office has every right to refuse participation in participants who are under the influence of alcohol or drugs.
• The customer is responsible for his/her personal belongings throughout the journey. The office bears no responsibility in the event of their loss. If lost items are found inside the bus, they will be in our office at the earliest (2) two days after the end of the excursion and will remain in the office until the end of the winter season (March 31st). After the end of the winter season the office is not responsible for the lost items.
• The office shall not be liable for damage to any equipment that may occur in the luggage compartment.
• The activities of the office are insured by National Insurance under no. 94324/1 civil liability insurance policy.

 

6.Dealing with complaints

It is possible during the trip to have complaints, omissions or problems in the execution of the program. The traveler has an obligation to immediately inform the representative of our office in order to resolve the problem as soon as possible in the best way possible. Failure to notify our representative and make ex post complaints is a practice that is not permitted by law. Any complaints that were not met during the trip must be made in writing to the office within one week from the date of return. The submission of complaints and opinions in any other way (e.g. social media) and beyond the aforementioned time limit is not acceptable in accordance with the relevant legislation. The above-mentioned relevant legislation is Greek and for any disputes the courts of the office’s headquarters in Thessaloniki are appointed.

Valid from 1/9/2018

PLEASE READ CAREFULLY THE TERMS OF USE OF OUR WEBSITE BEFORE USING IT. THESE TERMS OF USE ARE YOUR ACCESS TO AND USE OF THE SITE.

THE WEBSITE IS AVAILABLE TO YOU FOR ACCESS AND USE ONLY IF YOU AGREE TO THE TERMS AND CONDITIONS SET OUT IN THE FOLLOWING TERMS.

IF YOU DO NOT AGREE TO ALL TERMS OF USE, THEN YOUR ACCESS TO THE SITE AND USE OF THE SITE IS NOT PERMITTED.

BY ACCESSING or USING THE SITE, YOU DECLARE THAT YOU ACCEPT YOUR COMMITMENT AS IT MAY BE FROM THE TERMS OF USE.

 

1.SITE USER SUITABILITY

The website is provided by Explosivo Travel and is available to both legal persons and natural persons over the age of 16 who may enter into legally binding agreements under applicable law. If you do not meet the requirements, you may not use the website.

 

2.MODIFICATION OF THE TERMS OF USE

Explosivo Travel has the right to review and update these terms of use at any time. Your continued use of the website after making any changes to these terms of use means that you accept these changes. Any item of the website may be modified, supplemented, deleted or updated without notice, at the sole discretion of Explosivo Travel.

 

3.PROTECTION OF PERSONAL DATA

Explosivo Travel’s Personal Data Protection Policy governs the use of information collected or provided by you on the website. To be aware of the Privacy Policy of Explosivo Travel click on the relevant link on the website.

 

4.LICENSE – OWNERSHIP OF THE WEBSITE

All content of the website including, without limitation, texts, news, graphics, photographs, diagrams, images, services and generally all kinds of files are copyrighted and governed by national, European and international provisions on Intellectual Property. Therefore, the reproduction, republication, copying, storage, sale, transmission, distribution, publication, execution, download, translation and modification of any part of the website is expressly prohibited and in any way without the prior express written consent of Explosivo Travel. The registered trademarks and names listed on this website are registered trademarks and are protected by the aforementioned copyright provisions. Exceptionally, individual parts of the content of the website may be stored or copied to a simple personal computer, strictly for personal use without the intention of commercial exploitation. In case of storage or copying of content from the website it should be referred to as a source, although this in no way entails the granting of intellectual property rights. Certain elements contained on the website, which come from other bodies, are the intellectual property of the originators.

 

5.RESTRICTIONS ON THE USE OF THE SITE

In addition to the other limitations set out in these Terms of Use, you agree to the following:

 

You will not hide the source of information transmitted through the Web page

You will not provide false or misleading information through the website

You will not log in or use services, information, applications, etc. available through the website in a manner not expressly permitted by Explosivo Travel

You will not enter/upload to the website data containing viruses, Trojan horses, worms, time bombs or other computer programming routines intended to damage, interfere, intercept or seize any system, Website or Information, or that violate the intellectual property rights of others.

 

6.LINKS TO OTHER WEBSITES

External connections. The Site may contain links to third-party web pages and resources (linked sites). These linked sites are provided only for your convenience and not as sites whose content is approved by Explosivo Travel. Explosivo Travel makes no promises or warranties regarding the accuracy, accuracy, performance or quality of any content, software, service or application that exists on any linked site. Explosivo is not responsible for the availability of linked sites or the content or activities of these sites. If you decide to sign in to linked sites, it is at your own risk and your own risk. In addition, the use of linked sites is subject to the policies, terms and conditions that apply, including, but not limited to, the privacy policy of the linked site.

Internal connections. Connecting to any page of the website other than Explosivo Travel via a plain text link is strictly prohibited in the non-separate connection agreement with Explosivo Travel. Any web page or other device that provides a link to the site www.explosivo.gr or any page available within it may not (a) play the content, (b) use a browser environment or margin around (c) implying in any way that Explosivo Travel approves it, (d) misinterpret any situation, including its relationship with Explosivo Travel, (e) to present false information about the services explosivo Travel, and (f) to use any Explosivo Travel logo or mark without the prior express written permission of Explosivo Travel.

 

7.TERMINATION – TERMINATION OF THE WEBSITE

You agree that Explosivo Travel, at its sole discretion, is entitled to terminate or suspend the use of the website, its content and/or information by you at any time and for any reason, or without justification, even if access and use continue to be permitted to others. By such suspension or termination of use, you are required (a) to immediately discontinue use of the website and services, and (b) destroy any copy of part of the content you have created. Your access to the website, information or services after termination, suspension or interruption as set out above constitutes an act of illegal entry. In addition, you agree that Explosivo Travel is not liable to you or any third party for any termination or suspension of your access to the website, information and/or services.

 

8.LIMITATION OF LIABILITY

Explosivo Travel makes the utmost effort to ensure that the information of the website and its content as a whole is accurate, clear, authoritative, complete, correct and available. Under no circumstances, including this negligence, does Explosivo Travel be liable for any damage caused to the public as a result of this use of the website www.explosivo.gr.

 

9.VISITOR OBLIGATIONS

The visitor of the website www.explosivo.gr is obliged to comply with the relevant provisions of Greek, European and International Law and the relevant legislation governing telecommunications. In addition, the person concerned must refrain from any illegal and abusive use of the content of the Network. The visitor assumes responsibility for any damage caused to the website by the visitor due to his inappropriate actions. In the event of any action, claim, administrative or judicial action against the website, due to any form of infringement thereof, the latter undertakes, on the one hand, to intervene in the relevant judicial proceedings and to compensate the website if you are required to pay compensation or other.

 

10.APPLICABLE LAW AND OTHER TERMS

This contract of use is governed by the provisions of Greek and International Law, as well as the Directives and Regulations of European Law. It is interpreted on the basis of good faith rules and trading ethics. In the event that a provision is found to be contrary to the law and therefore void or voidable, it shall automatically cease to apply, without in any way affecting the validity of the other conditions. The competent courts for any disputes from this are the Courts of Thessaloniki.

 

If you find any problems with the content of the website, please contact Explosivo Travel at 2310488600 or email: info@explosivo.gr.

Valid from 1/9/2018

Import

We use technologies on the www.explosivo.gr website to collect information that helps us improve your online experience. In this Cookie Policy, we refer to these technologies, which include cookies, pixels and gifs, together with “Cookies”. This policy explains the different types of cookies used on the Site and how they are checked. We reserve the right to change this cookie policy at any time. Check at the top of this page to see when this Cookie Policy applies. Any changes to this Cookie Policy will apply as soon as the revised Cookie Policy becomes available on the Site. By consenting to the use of Cookies you can enjoy more fully browsing the website. We hope that this policy helps you understand and feel more secure about our use of cookies. If you have any further questions, please contact us at info@explosivo.gr.

 

What is A Cookie

Cookies are small text files that are installed on your computer, on your tablet, on your mobile phone and generally on the device you browse the www.explosivo.gr website. They are widely used to make websites work better and more efficiently. They can do this because web pages can read and write these files, enabling them to recognize you and remember important information that will make internet usage easier for you (e.g. by memorizing the user’s preferences).

 

What kind of cookies do we use?

We list a list of different types of Cookies that we may use on our Website.

 

Essential Cookies. These cookies are important to our website, so we enable you to browse and use its features. Without these absolutely necessary Cookies, we may not be able to provide specific services or functions and our website will not work as smoothly for you as we would like.

 

Performance Cookies. Performance Cookies, sometimes called analytics Cookies, collect information about your use of this Website and allow us to improve the way it operates. For example, performance Cookies show us which most frequently visited pages are on the website, allows us to view the overall usage models on the Website, helps us record any difficulties you encounter with the Site.

 

Functionality Cookies. In some cases, we may use Functionality Cookies. Functionality Cookies allow us to remember the choices you make on our Website and provide richer/ enhanced and more personalized features/features. All these features help us improve your visit to our Website.

 

Flash Cookies. In certain cases, we may use Adobe Flash Player to display specific content, such as video clips or animation. To improve your user experience, Local Shared Objects (widely known as “Flash Cookies”) are used to provide functions such as remembering your settings and preferences. Flash Cookies are stored on your device, but managed through an interface other than that provided by your internet browser. This means that you cannot manage Flash Cookies at the browser level, in the same way that you would manage cookies. Instead, you can access flash program management tools directly from the Adobe website. The Adobe website provides detailed information on how to delete or disable Flash Cookies – see http://www.adobe.com/security/flashplayer for further information. Please be aware that if you do not enable or disable or discard Flash cookies for this Site, you may not be able to access certain features, such as video content or services that require your signature.

 

Targeted or Promotional Cookies. We, as well as our service providers, may use Targeted or Promotional Cookies to serve ads that we believe are most relevant to you and your interests. For example, we may use targeted or promotional cookies to limit how often you see the same ad on our Website and to help us measure the effectiveness of your advertising actions. These cookies remember what you saw on our Website and we may share this information with other organizations, such as advertisers.

For more information on your targeted and promotional cookies and how to opt out, you can visit www.youronlinechoices.com/uk/your-ad-choices or www.allaboutcookies.org/manage-cookies/index.html

 

Third parties using cookies on our site

In some cases, we may work with third parties to provide services on our Website. Third-party advertisers and other businesses may use their own Cookies to collect information about your activities on our Website and/or the advertisements you have selected. This information may be used by them to provide ads that they believe may most likely be relevant to your interest, based on the content you’ve seen. Third-party advertisers may also use this information to measure the effectiveness of their ads. We do not control these Cookies and to disable or reject third-party Cookies, please contact the website of the respective third party. You can also learn more about checking Cookies in the section below.

 

How to control cookies

You may prevent or refuse to accept Cookies from this website at any time by either activating the relevant setting in your browser, or by enabling the setting in your browser, which allows you to reject them. You may refuse to accept Flash Cookies from this Website using the Adobe Flash management tools on the flash player www.adobe.com/security/ website. More information about the procedure to follow in order to disable cookies, if you have enabled them, can be found on the provider’s website in the internet browser through the help window. You may want to contact www.allaboutcookies.org/manage-cookies/index.html website for information about the most frequently used browsers.

 

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Protection policy of P.D.

In our company “A.Vafiadou – A.Stylianou O.E.” with the distinctive title “Explosivo Travel” in the following and for the sake of brevity “Explosivo Travel”, we prioritize the protection of your personal data as part of our philosophy. We know that the confidentiality of your Personal Data is particularly important to you and we strive to be as transparent as possible in the way we serve you. Our company “Explosivo Travel” is fully compliant with General Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data (GDPR). This Privacy and Privacy Policy aims to help you understand how to collect, use, share and protect your personal information. Our collection, use and disclosure of your personal data is based on the provision of our services to you, our compliance with applicable law and sometimes your consent or our legitimate interest. By implementing appropriate technical data security measures and by adopting internal management procedures, as well as physical protection measures, we enhance the security of your personal data. We are constantly developing our systems and processes to have the expected environment of transparency, confidentiality and security at all times.

In our company “A.Vafiadou – A.Stylianou O.E.” with the distinctive title “Explosivo Travel” in the following and for the sake of brevity “Explosivo Travel”, we prioritize the protection of your personal data as part of our philosophy. We know that the confidentiality of your Personal Data is particularly important to you and we strive to be as transparent as possible in the way we serve you. Our company “Explosivo Travel” is fully compliant with General Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data (GDPR). This Privacy and Privacy Policy aims to help you understand how to collect, use, share and protect your personal information. Our collection, use and disclosure of your personal data is based on the provision of our services to you, our compliance with applicable law and sometimes your consent or our legitimate interest. By implementing appropriate technical data security measures and by adopting internal management procedures, as well as physical protection measures, we enhance the security of your personal data. We are constantly developing our systems and processes to have the expected environment of transparency, confidentiality and security at all times.

Privacy Policy

“Personal data” means any information that is collected, recorded or stored in a form that may allow your direct (e.g. adjective) or indirect (e.g. telephone number) identification with a natural person. We recommend that you read this text, which describes our privacy policy, before you provide us with this information. The “Customer Privacy Policy” is part of the terms and conditions that govern our services. By accepting these terms and conditions, you expressly accept these provisions.

Application field

In our company “Explosivo Travel”, we know how important it is to protect the privacy of our customers and we strive to be clear about how we collect, use, share, transfer and store your personal data. This Privacy Policy is a summary of our practices in relation to this data. The Privacy Policy applies but not limited to any Service or function provided by us and is stated in our Privacy Policy, for our company’s website www.explosivo.gr,for any promotions (totally referred to as our “Services”). The Privacy Policy applies to your use of our Services with or without the use of electronic means. It is important that you read the Privacy Policy carefully because every time you use our Services, you agree to the practices we describe in our Privacy Policy. If you do not agree with the practices described in our Privacy Policy, you must not use our Services.

For What Purposes Do We Collect Data?

We collect and use personal data to manage your relationship with our business and to be able to offer you our Services. Some personal data is collected to provide you with personalized and improved services. We collect personal data for the purpose of:

Ι. The provision of tourist services

a) in particular:

• Creation and storage of legal/tax documents in accordance with applicable law
• Booking, purchasing and issuing tickets for all means of transport on your behalf.
• Hotel reservation, accommodation market and management of your access and accommodation.
• Ticketing – entrance tickets to museums, exhibitions, spectacles, attractions etc.
• We manage lists of personal customer data for operational/organizational purposes such as nominal lists of participants in group tours/ sports events.

b) The convenience of issuing travel documents (visa)

c) The conclusion of a travel insurance contract for excursionists for personal accidents & health, in accordance with the terms of the respective contracts. Also, in case of the event of insurance event (accident or illness) you must grant your consent to the transmission to the insurance company of all necessary documents in order to be compensated. For under-15s, consent must be given by the holder of parental responsibility.

d) The provision of services related to the organization and management of conferences, workshops, exhibitions, business trips, meetings, sports events, other events, etc.

e) The chartering of means of transport & VIP travel, in accordance with the terms of the providers of these services.

f) The booking, purchase and issuance of all means of transport, hotel reservation, purchase of accommodation and management of access and accommodation for groups of business personnel.

g) The provision of travel services (including all or some of the above) for the realization of medical or more widely thematic tourism (sports, religious, educational or other)

h) The provision of Check-In services

i) The provision of transport services for unaccompanied minors.

ΙΙ. The improvement of our services

• So that we can adapt our products and Services to better meet your requirements
• We process your personal data in marketing programs for marketing and promotion activities, but also to better understand your requirements and desires.
• We inform you about special offers and new Services
• We provide you with customized content and suggestions based on your past activities on our Services.

ΙΙΙ. Managing our relationships with you before, during and after our cooperation

• Management of loyalty programs.
• Management of customer databases.
• We may evaluate and analyze our market, customers, products and Services.
• We may create statistical data and reports.
• We know and manage the preferences of new and repeat customers.
• We may send newsletters, promote products and offers, or contact you by phone.
• We manage deletion requests from update lists.
• We create and manage questionnaires and their statistics.

IV. Improving our Services

• We conduct market surveys and questionnaire analysis and customer feedback.
• We manage customer claims and complaints.
• We offer you the advantages of loyalty programs

V. Compliance with Greek and European law

 

VI. Market Research & Promotion

• We may conduct market research, customer satisfaction and quality assurance as well as direct marketing and sales promotion actions.
• We may conduct targeted advertising campaigns online through third-party websites.

What Personal Data Do We Collect?

Possible ways of collecting information include directly collecting information from you, collecting information during your visits to our websites, viewing our online content or using other services, and collecting information about you from other sources.

Information you provide directly to us:

The information we are required to ask you and/or for members of your family is as follows:

• Contact Details (e.g. last name, maiden name, passport number, ID number, telephone number, home address, email)
• Personal Information (e.g. date of birth, nationality, place of birth)
• Information about your children (e.g. name, date of birth, passport number).
• Billing information (e.g. credit card number, VAT number)
• Loyalty Program Membership Number (the membership number for our business loyalty program or a third-party program such as that of an airline)
• Preferences and interests (e.g. non-smoking room, preferred floor, bed type, sports, cultural interests)
• Nutritional preferences and habits.
• Medical data related to your health such as but not limited to allergies, medical opinions and attestations, results of medical examinations, data of pathological diseases, etc.
• Questions and comments made during or after the provision of our services.

The Personal Data we collect and relate to persons under the age of 16 are limited to Name, Last Name, Nationality and Date of Birth and may only be provided to us by an adult guardian. We are grateful for any action you take to ensure that your children do not send us personal data without your consent (especially over the Internet). If this information is sent to us, you may contact info@explosivo.gr to plan the deletion of this information.

In addition, Personal Data, such as your passport copy, your recreational activities, your hobbies, the health problems you may have, your eating habits or whether you are a smoker or not, may be classified as sensitive. We process such information only if you have provided it solely for yourself or for the persons you exercise custody (or parental responsibility), if we are required by applicable law or if you have expressly given us the your consent (e.g. in order to provide you with the appropriate Service, or to recommend a service package tailored to your needs).

The collection of information directly from you takes place when you contact us by phone or email or when you provide us with information in any other way, when you choose to participate in our offers and programs and when you create an account on a website of our company. Below, you can see some examples of information we may collect directly from you:

• Name
• Email address
• Phone Number

Some of our Services enable you to provide information directly to us. For example:

• Some of the Services enable users to create accounts or profiles. In conjunction with these Services, we may ask you to provide certain information about your user in order to set up your account or profile. For example, you can submit certain information about you, such as your name and email address, when you sign up for our business newsletter or fill out an online contact form if you are interested in sending forms in your space.

Information from third parties:

We may collect information from other sources, including commercially available sources or from public sources (sources open to the public such as, for example, a telephone directory, on the internet, public lists of members of professional associations, associations, professional branches), in accordance with the law. Examples of information we may collect from other sources are your Full Name and Email Address. We may combine all the information we have gathered about you and yourself in order to improve communication between us and develop high quality products and services. We may also receive information about you from third-party social networking services when you choose to connect to these services. You may choose not to provide us with certain types of information, but if you do, your ability to use certain Services may be affected.

When Do We Collect Personal Data?

We collect personal data in various cases such as:

a) Provision of Tourist Services (as described and for the purposes mentioned above)

• Invoicing and payment of services provided.
• Various requests, complaints/complaints and/or disputes

b) Participation in marketing programs or events:

• Subscribe to loyalty programs.
• Participation in online and offline surveys (for example in the Customer Satisfaction Survey).
• Participation in competitions and games.
• Subscribe to newsletters to receive offers and other promotions by e-mail

c) Transmission of information by third parties::

• Collaborating tour operators, cooperating tourist agencies, GDS reservation systems, Online booking systems – (such as booking.com, expedia.com and other reservation systems)

d) Actions through electronic devices.

• Login to our websites.
• Connection to our business’s WiFi network.
• Fill out online forms (e.g. form of interest, booking form, satisfaction survey forms, etc).

Third Party Access Terms to Your Personal Data

The recipients or third parties to whom we may share personal data are primarily the following:

• To your travel sponsor. Our services to you are provided in accordance with the terms of the service agreements of your employer or travel sponsor. We share your data with them to enable them to manage the needs of their business trips, to be able to perform the duty of care towards their employees and to ensure that they are compliance with their policies. At the request of your employer or travel sponsor, we may also share data with their partners.
• To travel suppliers and other travel service providers. We share information with travel suppliers (for example airlines and hotels) and travel service providers (for example, ticket distribution systems and travel app providers), as well as travel app providers partners as required to book the trip and provide travel services to you or your travel sponsor. We do not sell information to third parties in a way that allows them to promote their own products or services directly to you.
• Related companies. Your personal data may be shared with affiliates of our business.
• Business partners. We may also share your personal data with trusted business partners. These entities may use your information to provide you with the services you requested, to make predictions about your interests, and perhaps to provide you with promotional material, advertisements, and other material.
• Service providers and/or any third party that performs the processing on our behalf. We may also share your personal data with companies that provide services on our behalf or on our behalf, such as IT subcontractors, companies that send bulk emails on our behalf, banks, credit card issuers, law firms, mail service companies, printing services companies, etc.
• We may also share personal data with third parties if requested by you or with your consent.

There may be situations in which we will share your information with other third parties:

• To the extent required or permitted by law. We may share information with regulators, courts and government bodies where we consider that this would be permitted or imposed by law or by regulatory or legal process or in order to defend the interests, rights or property of ours or others.
• to confirm or implement our compliance with the policies governing our Services;
• to protect the rights, property or security of our business or any of our affiliates, business partners or client.

Protection of Personal Data during International Transfer

If you choose to travel abroad, your personal data will be transmitted to third parties, within or outside the EU, in countries that offer different levels of privacy, depending on your destination, in order to we provide you with the services you have chosen, otherwise for the performance of our contract and with your consent. Please note that data protection and other laws in the countries to which you are travelling and therefore may be transferred to your personal data may not be as protective as in your country. The transfer will be made in accordance with the legislation on the processing of personal data, in order to ensure adequate protection of your personal data. Our company implements the appropriate measures to ensure the safe transfer of your personal data to an external recipient located in a country that offers a different level of protection than that imposed by the General Regulation on Protection of Personal Data (GDPR). In addition to the notices described in this Privacy Policy, we may share information about you with third parties if you give your consent or expressly request it and documents. In order to provide you with the best possible service, we provide access to your personal data or certain specific categories of your personal data to our relevant and authorized staff, regardless of whether it is located at our headquarters or in one of our branches. This includes:

• Administration
• Accounting
• Sales Department

What we do to keep your personal data safe.

We have received reasonable organizational and technical means to protect your personal data that we collect in connection with the Services and in particular any sensitive personal data that are collected. Our IT partners follow international standards and practices in order to ensure the security of our facilities and the encryption of data. However, although we take reasonable steps to protect your personal data, no website, no Internet consign, no computer system and no wireless connection is completely secure.

Data Storage

We take reasonable steps to ensure that your personal data is retained only for as long as necessary for the purpose for which it has been collected or for as long as required under contract or under applicable law.

Cookies, Beacons and Similar Technologies

As you navigate to a website, certain information may be passively collected (i.e. collected without you actively providing it), using various technologies and means, such as Internet protocol addresses, cookies, Internet tags, as well as navigation data collection. We, as well as certain third parties who provide content, advertisements or other features on our Services, may use such technologies in certain parts of our Services. For more information, please refer to our Cookie Policy and check the Cookie Settings Table for detailed information about cookies and other tracking technologies used on our website www.explosivo.gr. In this policy, you will also find information about how to disable cookies and tracking technologies if you do not agree to using them. If you do not disable any cookies or other tracking technologies, we will infer your consent to their use.

Access, Correction of Your Personal Data & Right to Delete Personal Data

Under certain types of processing laws, you may be entitled to request details about the personal data we collect and correct inaccuracies in them. In principle, the correction of inaccurate information is free of charge. However, if permitted by law, we may charge you a small fee for this option. We may refuse to proceed with requests that are repeated irrationally, require disproportionate technical effort, risk the privacy of others, are extremely impractical or relate to access that is not otherwise required by the domestic Legislation. If you wish to review, correct, update or delete the personal data you have provided through the website, please contact the person responsible for the personal data via a request document at the address below. We will try to comply with your request as soon as possible.

Update

This policy may be amended in accordance with applicable law or to achieve best practices. For our part, we will announce any change to our privacy policy to ensure that you are aware of any changes. By accessing or using our Services, after we have posted such an updated version of the Privacy Policy, you agree to the new practices contained in the update. The latest version of our Privacy Policy will always be on our business website www.explosivo.gr .

A printed form of this Policy can be found at our business secretariat or can be sent to you by contacting info@explosivo.gr or 2310488600.

Questions & Communication

For any questions about this policy or generally data protection and security in our business, please contact our personal data management department at the following address:

Explosivo Travel

• Department: Personal data management
• Address: Tsimiski 115, 54621, Thessaloniki
• Phone Number: 2310488600
• Email: info@explosivo.gr

In our company “A.Vafiadou – A.Stylianou O.E.” with the distinctive title “Explosivo Travel” in the following and for the sake of brevity “Explosivo Travel”, we prioritize the protection of your personal data as part of our philosophy. We know that the confidentiality of your Personal Data is particularly important to you and we strive to be as transparent as possible in the way we serve you. Our company “Explosivo Travel” is fully compliant with General Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data (GDPR). This Privacy and Privacy Policy aims to help you understand how to collect, use, share and protect your personal information. Our collection, use and disclosure of your personal data is based on the provision of our services to you, our compliance with applicable law and sometimes your consent or our legitimate interest. By implementing appropriate technical data security measures and by adopting internal management procedures, as well as physical protection measures, we enhance the security of your personal data. We are constantly developing our systems and processes to have the expected environment of transparency, confidentiality and security at all times.

Privacy Policy

“Personal data” means any information that is collected, recorded or stored in a form that may allow your direct (e.g. adjective) or indirect (e.g. telephone number) identification with a natural person. We recommend that you read this text, which describes our privacy policy, before you provide us with this information. The “Customer Privacy Policy” is part of the terms and conditions that govern our services. By accepting these terms and conditions, you expressly accept these provisions.

Field of application

In our company “Explosivo Travel”, we know how important it is to protect the privacy of our customers and we strive to be clear about how we collect, use, share, transfer and store your personal data. This Privacy Policy is a summary of our practices in relation to this data. The Privacy Policy applies but not limited to any Service or function provided by us and is stated in our Privacy Policy, for our company’s website www.explosivo.gr,for any promotions (totally referred to as our “Services”). The Privacy Policy applies to your use of our Services with or without the use of electronic means. It is important that you read the Privacy Policy carefully because every time you use our Services, you agree to the practices we describe in our Privacy Policy. If you do not agree with the practices described in our Privacy Policy, you must not use our Services.

For What Purposes Do We Collect Data?

We collect and use personal data to manage your relationship with our business and to be able to offer you our Services. Some personal data is collected to provide you with personalized and improved services. We collect personal data for the purpose of:

Ι. The provision of tourist services

a) in particular:

• Creation and storage of legal/tax documents in accordance with applicable law
• Booking, purchasing and issuing tickets for all means of transport on your behalf.
• Hotel reservation, accommodation market and management of your access and accommodation.
• Ticketing – entrance tickets to museums, exhibitions, spectacles, attractions etc.
• We manage lists of personal customer data for operational/organizational purposes such as nominal lists of participants in group tours/ sports events.

b) The convenience of issuing travel documents (visa)

c) The conclusion of a travel insurance contract for excursionists for personal accidents & health, in accordance with the terms of the respective contracts. Also, in case of the event of insurance event (accident or illness) you must grant your consent to the transmission to the insurance company of all necessary documents in order to be compensated. For under-15s, consent must be given by the holder of parental responsibility.

d) The provision of services related to the organization and management of conferences, workshops, exhibitions, business trips, meetings, sports events, other events, etc.

e) The chartering of means of transport & VIP travel, in accordance with the terms of the providers of these services.

f) The booking, purchase and issuance of all means of transport, hotel reservation, purchase of accommodation and management of access and accommodation for groups of business personnel.

g) The provision of travel services (including all or some of the above) for the realization of medical or more widely thematic tourism (sports, religious, educational or other)

h) The provision of Check-In services

i) The provision of transport services for unaccompanied minors.

ΙΙ. The improvement of our services

• So that we can adapt our products and Services to better meet your requirements
• We process your personal data in marketing programs for marketing and promotion activities, but also to better understand your requirements and desires.
• We inform you about special offers and new Services
• We provide you with customized content and suggestions based on your past activities on our Services.

ΙΙΙ. Managing our relationships with you before, during and after our cooperation

• Management of loyalty programs.
• Management of customer databases.
• We may evaluate and analyze our market, customers, products and Services.
• We may create statistical data and reports.
• We know and manage the preferences of new and repeat customers.
• We may send newsletters, promote products and offers, or contact you by phone.
• We manage deletion requests from update lists.
• We create and manage questionnaires and their statistics.

IV. Improving our Services

• We conduct market surveys and questionnaire analysis and customer feedback.
• We manage customer claims and complaints.
• We offer you the advantages of loyalty programs

V. Compliance with Greek and European law.

 

VI. Market Research & Promotion

• We may conduct market research, customer satisfaction and quality assurance as well as direct marketing and sales promotion actions.
• We may conduct targeted advertising campaigns online through third-party websites.

What Personal Data Do We Collect?

Possible ways of collecting information include directly collecting information from you, collecting information during your visits to our websites, viewing our online content or using other services, and collecting information about you from other sources.

Information you provide directly to us:

The information we are required to ask you and/or for members of your family is as follows:

• Contact Details (e.g. last name, maiden name, passport number, ID number, telephone number, home address, email)
• Personal Information (e.g. date of birth, nationality, place of birth)
• Information about your children (e.g. name, date of birth, passport number).
• Billing information (e.g. credit card number, VAT number)
• Loyalty Program Membership Number (the membership number for our business loyalty program or a third-party program such as that of an airline)
• Preferences and interests (e.g. non-smoking room, preferred floor, bed type, sports, cultural interests)
• Nutritional preferences and habits.
• Medical data related to your health such as but not limited to allergies, medical opinions and attestations, results of medical examinations, data of pathological diseases, etc.
• Questions and comments made during or after the provision of our services.

The Personal Data we collect and relate to persons under the age of 16 are limited to Name, Last Name, Nationality and Date of Birth and may only be provided to us by an adult guardian. We are grateful for any action you take to ensure that your children do not send us personal data without your consent (especially over the Internet). If this information is sent to us, you may contact info@explosivo.gr to plan the deletion of this information.

In addition, Personal Data, such as your passport copy, your recreational activities, your hobbies, the health problems you may have, your eating habits or whether you are a smoker or not, may be classified as sensitive. We process such information only if you have provided it solely for yourself or for the persons you exercise custody (or parental responsibility), if we are required by applicable law or if you have expressly given us the your consent (e.g. in order to provide you with the appropriate Service, or to recommend a service package tailored to your needs).

The collection of information directly from you takes place when you contact us by phone or email or when you provide us with information in any other way, when you choose to participate in our offers and programs and when you create an account on a website of our company. Below, you can see some examples of information we may collect directly from you:

• Name
• Email address
• Phone Number

Some of our Services enable you to provide information directly to us. For example:

• Some of the Services enable users to create accounts or profiles. In conjunction with these Services, we may ask you to provide certain information about your user in order to set up your account or profile. For example, you can submit certain information about you, such as your name and email address, when you sign up for our business newsletter or fill out an online contact form if you are interested in sending forms in your space.

Information from third parties:

We may collect information from other sources, including commercially available sources or from public sources (sources open to the public such as, for example, a telephone directory, on the internet, public lists of members of professional associations, associations, professional branches), in accordance with the law. Examples of information we may collect from other sources are your Full Name and Email Address. We may combine all the information we have gathered about you and yourself in order to improve communication between us and develop high quality products and services. We may also receive information about you from third-party social networking services when you choose to connect to these services. You may choose not to provide us with certain types of information, but if you do, your ability to use certain Services may be affected.

When Do We Collect Personal Data?

We collect personal data in various cases such as:

a) Provision of Tourist Services (as described and for the purposes mentioned above)

• Invoicing and payment of services provided.
• Various requests, complaints/complaints and/or disputes

b) Participation in marketing programs or events:

• Subscribe to loyalty programs.
• Participation in online and offline surveys (for example in the Customer Satisfaction Survey).
• Participation in competitions and games.
• Subscribe to newsletters to receive offers and other promotions by e-mail

c) Transmission of information by third parties:

• Collaborating tour operators, cooperating tourist agencies, GDS reservation systems, Online booking systems – (such as booking.com, expedia.com and other reservation systems)

d) Actions through electronic devices.

• Login to our websites.
• Connection to our business’s WiFi network.
• Fill out online forms (e.g. form of interest, booking form, satisfaction survey forms, etc).

Third Party Access Terms to Your Personal Data

The recipients or third parties to whom we may share personal data are primarily the following:

• To your travel sponsor. Our services to you are provided in accordance with the terms of the service agreements of your employer or travel sponsor. We share your data with them to enable them to manage the needs of their business trips, to be able to perform the duty of care towards their employees and to ensure that they are compliance with their policies. At the request of your employer or travel sponsor, we may also share data with their partners.
• To travel suppliers and other travel service providers. We share information with travel suppliers (for example airlines and hotels) and travel service providers (for example, ticket distribution systems and travel app providers), as well as travel app providers partners as required to book the trip and provide travel services to you or your travel sponsor. We do not sell information to third parties in a way that allows them to promote their own products or services directly to you.
• Related companies. Your personal data may be shared with affiliates of our business.
• Business partners. We may also share your personal data with trusted business partners. These entities may use your information to provide you with the services you requested, to make predictions about your interests, and perhaps to provide you with promotional material, advertisements, and other material.
• Service providers and/or any third party that performs the processing on our behalf. We may also share your personal data with companies that provide services on our behalf or on our behalf, such as IT subcontractors, companies that send bulk emails on our behalf, banks, credit card issuers, law firms, mail service companies, printing services companies, etc.
• ΕWe may also share personal data with third parties if requested by you or with your consent.

There may be situations in which we will share your information with other third parties:

• To the extent required or permitted by law. We may share information with regulators, courts and government bodies where we consider that this would be permitted or imposed by law or by regulatory or legal process or in order to defend the interests, rights or property of ours or others.
• to confirm or implement our compliance with the policies governing our Services
• to protect the rights, property or security of our business or any of our affiliates, business partners or client.

Protection of Personal Data during International Transfer

If you choose to travel abroad, your personal data will be transmitted to third parties, within or outside the EU, in countries that offer different levels of privacy, depending on your destination, in order to we provide you with the services you have chosen, otherwise for the performance of our contract and with your consent. Please note that data protection and other laws in the countries to which you are travelling and therefore may be transferred to your personal data may not be as protective as in your country. The transfer will be made in accordance with the legislation on the processing of personal data, in order to ensure adequate protection of your personal data. Our company implements the appropriate measures to ensure the safe transfer of your personal data to an external recipient located in a country that offers a different level of protection than that imposed by the General Regulation on Protection of Personal Data (GDPR). In addition to the notices described in this Privacy Policy, we may share information about you with third parties if you give your consent or expressly request it and documents. In order to provide you with the best possible service, we provide access to your personal data or certain specific categories of your personal data to our relevant and authorized staff, regardless of whether it is located at our headquarters or in one of our branches. This includes:

• Administration
• Accounting
• Sales Department

What we do to keep your personal data safe.

We have received reasonable organizational and technical means to protect your personal data that we collect in connection with the Services and in particular any sensitive personal data that are collected. Our IT partners follow international standards and practices in order to ensure the security of our facilities and the encryption of data. However, although we take reasonable steps to protect your personal data, no website, no Internet consign, no computer system and no wireless connection is completely secure.

Data Storage

We take reasonable steps to ensure that your personal data is retained only for as long as necessary for the purpose for which it has been collected or for as long as required under contract or under applicable law.

Cookies, Beacons and Similar Technologies

As you navigate to a website, certain information may be passively collected (i.e. collected without you actively providing it), using various technologies and means, such as Internet protocol addresses, cookies, Internet tags, as well as navigation data collection. We, as well as certain third parties who provide content, advertisements or other features on our Services, may use such technologies in certain parts of our Services. For more information, please refer to our Cookie Policy and check the Cookie Settings Table for detailed information about cookies and other tracking technologies used on our website www.explosivo.gr. In this policy, you will also find information about how to disable cookies and tracking technologies if you do not agree to using them. If you do not disable any cookies or other tracking technologies, we will infer your consent to their use.

Access, Correction of Your Personal Data & Right to Delete Personal Data

Under certain types of processing laws, you may be entitled to request details about the personal data we collect and correct inaccuracies in them. In principle, the correction of inaccurate information is free of charge. However, if permitted by law, we may charge you a small fee for this option. We may refuse to proceed with requests that are repeated irrationally, require disproportionate technical effort, risk the privacy of others, are extremely impractical or relate to access that is not otherwise required by the domestic Legislation. If you wish to review, correct, update or delete the personal data you have provided through the website, please contact the person responsible for the personal data via a request document at the address below. We will try to comply with your request as soon as possible.

Update

This policy may be amended in accordance with applicable law or to achieve best practices. For our part, we will announce any change to our privacy policy to ensure that you are aware of any changes. By accessing or using our Services, after we have posted such an updated version of the Privacy Policy, you agree to the new practices contained in the update. The latest version of our Privacy Policy will always be on our business website www.explosivo.gr.

A printed form of this Policy can be found at our business secretariat or can be sent to you by contacting info@explosivo.gr or 2310488600.

Questions & Communication

For any questions about this policy or generally data protection and security in our business, please contact our personal data management department at the following address:

Explosivo Travel

• Department: Personal data management
• Address: Tsimiski 115, 54621, Thessaloniki
• Phone Number: 2310488600
• Email: info@explosivo.gr